Covid-19

Like the rest of the nation, we are closely monitoring the outbreak of the Coronavirus (COVID-19) and its impact on the world.

Our customers and our employees are our priority, and their health and well-being are of the utmost importance.

  • Orders: You may still place an order online. Placing your order secures your selected watch to ship once our distribution center reopens. As some models have very limited availability, we recommend placing an order if you want to secure a specific timepiece.
  • Shipping: Processing times will vary depending on when your order is placed. At this point, we cannot provide accurate delivery estimates. It may take several days or weeks for your order to ship, depending on developments in health advisory notices.
  • Cancellations: If you have placed an order and it has not shipped, you may contact us to cancel your order by calling 1-866-462-0050 or emailing us at tissotinfo@swatchgroup.com
  • Returns: Your return period begins on the day you receive your order.