For assistance in ordering a replacement watch strap:
Please contact our customer service department at 1-877-839-5224
Our spare parts department may also be reached by e-mail at SGMAT@swatchgroup.com
We constantly strive to maintain an open line of communication and value your comments and suggestions.
If you have any questions or need assistance please contact us.
You may write to us at firstname.lastname@example.org or
call 866-462-0050, Monday - Friday from 9am to 5pm EST.
The Swatch Group (U.S.) Inc.
Division Tissot Customer Service